Visit the Finwise Office

Our team is based in New Emelia, NSW, and we welcome scheduled visits for in-depth financial planning discussions.

Office Address

175 Barton Frontage
New Emelia, NSW 2683

Phone

(07) 0744 7101

Email

info@finwise.com.au

Getting Here

The office is a 10-minute walk from New Emelia station. Free visitor parking is available behind the building on Barton Street. If you are driving from the Hume Highway, take the New Emelia exit and follow Barton Frontage for about 2 kilometres.

Office Hours

Monday to Friday, 9:00 am to 5:00 pm. We recommend booking an appointment before visiting so the right adviser is available for your questions.

Reach the Finwise Editorial Team

Whether you have a question about an article, need help navigating our guides, or want to suggest a topic for our research desk, we read every message. Our team typically responds within two business days.

Email Our Support Desk
Finwise contact
Email Us info@finwise.com.au — best for detailed questions about our articles, calculators, or guides. Call the Office (07) 0744 7101 — available Monday to Friday, 9:00 AM to 5:00 PM AEST. Visit Our Office 175 Barton Frontage, New Emelia, NSW 2683 — by appointment only for editorial meetings. Read Our Latest Research Before reaching out, browse our recent articles on dollar-cost averaging and ETF comparisons.

Send Us a Support Ticket

Describe your question or situation and our team will get back to you with a practical answer, usually within two business days.

  • Choose the category that best matches your question so it reaches the right person.
  • Include the details that matter: account type, time frame, and what you have already tried.
  • We reply by email only. Check your inbox and spam folder after submitting.

How to Reach the Finwise Editorial Team

We answer reader questions about investing, retirement planning, and portfolio construction. Here is what happens after you write to us.

Email Us Send your question about ETFs, index funds, or retirement withdrawals. We reply within two business days. Call the Office Phone lines are open Monday to Friday, 9:00 to 17:00 AEST. Leave a message and we will call you back. Visit Our Office 175 Barton Frontage, New Emelia, NSW 2683. Appointments are recommended for portfolio reviews.

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